法律声明

Legal Notice (Impressum)

Last Updated: August 26, 2026

This Legal Notice provides the statutory and business information for the operator of this online store and website.

The website, online store, products, customer service, order management, shipping communications, returns support, and related commercial activities are operated by Nordic Maritime Solutions DK ApS, a company registered in Denmark.

We are committed to providing customers with transparent information about our business identity, contact details, ordering procedures, shipping arrangements, consumer rights, and other relevant legal information.

If you have any questions regarding our company, products, orders, deliveries, returns, refunds, website content, or customer service, you may contact us using the details provided below.

1. Company Information

Company Name:
Nordic Maritime Solutions DK ApS

Legal Form:
ApS

CVR Number:
38332325

P-number:
1022093645

Registered Address:
Torvet 21, 3.
6700 Esbjerg
Denmark

Country of Registration:
Denmark

Registration Date:
January 9, 2017 (09.01.2017)

The company is registered in Denmark, with company information recorded by the Danish Business Authority (Erhvervsstyrelsen).

2. Contact Information

For questions regarding our company, products, orders, shipping, delivery, returns, refunds, or other customer service matters, please contact us:

Telephone:
+45 42 71 63 85

Email:
aoi20130413@gmail.com

Postal Address:
Nordic Maritime Solutions DK ApS
Torvet 21, 3.
6700 Esbjerg
Denmark

We aim to review and respond to customer inquiries within a reasonable timeframe.

3. Company Register Information

Registered Company Name:
Nordic Maritime Solutions DK ApS

Legal Form:
ApS

CVR Number:
38332325

P-number:
1022093645

Registration Date:
January 9, 2017

Country of Registration:
Denmark

Registered Address:
Torvet 21, 3.
6700 Esbjerg
Denmark

4. VAT Information

VAT Identification Number:
Not provided

CVR Number:
38332325

Where VAT or other taxes are applicable to an order, they will be handled in accordance with applicable Danish, European Union, and other relevant tax laws.

Where required, applicable taxes, duties, or other charges will be shown during checkout or otherwise communicated in connection with the transaction.

5. Responsible Business Operator

The operator responsible for this online store and its commercial activities is:

Nordic Maritime Solutions DK ApS
Torvet 21, 3.
6700 Esbjerg
Denmark

CVR Number: 38332325
P-number: 1022093645
Telephone: +45 42 71 63 85
Email: aoi20130413@gmail.com

6. Responsibility for Website Content

We make reasonable efforts to ensure that information provided through this website and online store is accurate, understandable, relevant, and up to date.

This includes information relating to:

  • Products

  • Product descriptions

  • Prices

  • Availability

  • Shipping and delivery

  • Payment methods

  • Returns

  • Refunds

  • Customer service

  • Promotions

  • Store policies

Despite reasonable care, errors, omissions, outdated information, or temporary discrepancies may occasionally occur.

To the extent permitted by applicable law, we do not guarantee that all information available through the website will at all times be complete, error-free, or fully up to date.

Nothing in this Legal Notice is intended to exclude or restrict any mandatory consumer rights available under applicable law.

If we become aware of materially incorrect, unlawful, or misleading information, we will review the relevant content and, where appropriate, correct or remove it.

7. Liability for External Links

Our website may contain links to websites, services, applications, payment providers, logistics providers, or platforms operated by third parties.

We generally do not control the content, privacy practices, availability, security, or operation of third-party websites.

Responsibility for third-party content lies with the relevant website owner, service provider, or operator.

If we become aware that a linked website contains unlawful or materially harmful content, we may review the link and remove it where appropriate.

Customers should review the terms, privacy policies, and other applicable rules of third-party websites before using those services.

8. Copyright and Intellectual Property

Content created or made available by Nordic Maritime Solutions DK ApS through this website may be protected by applicable copyright, trademark, design, database, and other intellectual property laws.

Protected content may include:

  • Text

  • Images

  • Graphics

  • Product descriptions

  • Videos

  • Designs

  • Layouts

  • Logos

  • Branding

  • Website elements

  • Other original content

Reproduction, modification, distribution, publication, or commercial use of protected content outside the limits permitted by applicable law generally requires prior permission from the relevant rights holder.

Rights belonging to third parties remain unaffected.

If you believe that content available through our website infringes your intellectual property rights, please contact us at:

aoi20130413@gmail.com

9. Prices and Orders

Prices applicable to an order are displayed through the online store and during the checkout process.

Where applicable, additional costs such as:

  • Shipping charges

  • Taxes

  • VAT

  • Customs duties

  • Import charges

  • Other mandatory fees

will be displayed or otherwise handled in accordance with applicable law.

Available payment methods will normally be shown during checkout.

An order may be subject to acceptance, payment verification, product availability, fraud screening, and other reasonable order-processing requirements.

10. Shipping and Delivery

Information concerning:

  • Shipping destinations

  • Shipping costs

  • Processing times

  • Estimated delivery times

  • Shipping carriers

  • Tracking

  • Customs and import charges

  • Lost packages

  • Delivery problems

is provided in our Shipping Policy below.

Delivery times are normally estimates unless a binding delivery date has expressly been agreed or is required by applicable law.

11. Cancellation, Returns, and Refunds

Information about cancellations, returns, exchanges, withdrawal rights, and refunds is provided in our Return & Refund Policy.

Any voluntary return policy offered by us does not limit mandatory consumer rights available under applicable law.

Consumers in the European Union may have additional statutory rights, including rights relating to withdrawal from distance contracts.

12. Privacy and Data Protection

Information about how we collect, use, process, store, and disclose personal information is provided in our Privacy Policy.

For privacy-related questions or requests, please contact us:

Email: aoi20130413@gmail.com
Telephone: +45 42 71 63 85

Where applicable, Nordic Maritime Solutions DK ApS acts as the data controller for personal information processed in connection with our business activities, subject to our Privacy Policy and applicable data protection law.

13. Consumer Rights

Customers who qualify as consumers are entitled to the consumer protections provided under applicable law.

Our Terms of Service, Shipping Policy, Return & Refund Policy, Privacy Policy, and other store policies are not intended to exclude, waive, or unlawfully restrict mandatory consumer rights.

If any provision of our store policies conflicts with mandatory consumer protection legislation, the mandatory legal requirements will prevail.

14. Dispute Resolution

If you experience a problem concerning an order, product, shipment, return, refund, or other transaction, we encourage you to contact our customer service team first.

Email: aoi20130413@gmail.com
Telephone: +45 42 71 63 85

We will review your inquiry and make reasonable efforts to resolve the matter.

Nothing in this section limits any statutory right you may have to pursue judicial or legally available alternative dispute resolution procedures.

Shipping Policy

Last Updated: August 26, 2026

At Nordic Maritime Solutions DK ApS, we are committed to providing customers with clear, reliable, transparent, and efficient shipping services.

This Shipping Policy describes where we currently ship, how orders are processed, estimated delivery timeframes, shipping charges, available carriers, tracking procedures, customs and import charges, delayed or lost shipments, damaged or incorrect orders, and other important delivery-related matters.

Our goal is to ensure that customers understand the shipping process from the moment an order is confirmed until the shipment is delivered.

We work with established international logistics providers and make reasonable efforts to process and dispatch orders within the estimated timeframes stated below.

However, shipping and delivery times may be affected by carrier operations, destination country, customs clearance, public holidays, severe weather, transportation disruptions, seasonal demand, and other circumstances outside our reasonable control.

1. Shipping Destinations

We currently ship to the following European countries:

  • Germany

  • Austria

  • Italy

  • Spain

  • Portugal

  • Poland

  • Czech Republic

  • Slovakia

  • Slovenia

  • Bulgaria

  • Greece

  • Romania

  • Croatia

  • Estonia

  • Lithuania

  • Latvia

Shipping availability may depend on the destination, product category, package dimensions, transport restrictions, and carrier availability.

We reserve the right to restrict delivery of certain products to particular destinations where required by law, carrier rules, safety requirements, customs restrictions, or other legitimate operational reasons.

2. Shipping Costs

Standard Shipping: Free

We currently provide free standard shipping to eligible destinations listed above.

If a shipping charge applies to a particular product, destination, or shipping method, the applicable charge will be displayed during checkout before payment is completed.

Free shipping does not necessarily include customs duties, import taxes, VAT, brokerage charges, customs clearance fees, or other charges imposed by local authorities.

3. Order Processing

Orders are processed after successful payment confirmation and completion of any required order verification.

Processing Time

3–5 business days

Orders are normally processed from Monday through Friday, excluding public holidays.

Orders placed during weekends or public holidays will normally begin processing on the next business day.

Processing may include:

  • Payment confirmation

  • Fraud and security checks

  • Inventory confirmation

  • Product preparation

  • Packaging

  • Shipping documentation

  • Carrier handover

During periods of high demand, public holidays, promotional campaigns, or operational disruption, processing may require additional time.

4. Delivery Time

After processing, our estimated standard shipping time is:

Shipping Time: 5–8 business days
Processing Time: 3–5 business days
Estimated Total Delivery Time: 8–13 business days

Delivery times are estimates and are not guaranteed unless expressly stated otherwise.

Actual delivery may be affected by:

  • Destination

  • Carrier operations

  • Customs clearance

  • Public holidays

  • Weather

  • Transportation disruptions

  • Seasonal demand

  • Local delivery conditions

  • Incorrect shipping details

  • Circumstances outside our reasonable control

5. Shipping Carriers

We use established international shipping carriers.

Depending on the destination, package size, product, service availability, and delivery requirements, carriers may include:

  • UPS

  • FedEx

We may also use other reputable logistics providers where appropriate.

The carrier selected for an order may vary according to operational requirements.

6. Order Tracking

Once your order has been shipped, you will normally receive a shipping confirmation email containing a tracking number or other shipment information.

Tracking information is generally updated within 24 hours after shipment.

In some cases, carrier systems may require up to 72 hours to display the first tracking update.

If your tracking information has not updated after this period, please contact:

aoi20130413@gmail.com

When contacting us, please provide your order number and tracking number where available.

7. Delivery Delays

Although we make reasonable efforts to meet estimated delivery timeframes, delays may occur because of:

  • Severe weather

  • Customs inspections

  • Carrier delays

  • Transportation disruptions

  • Public holidays

  • Seasonal demand

  • Local delivery restrictions

  • Incorrect or incomplete delivery information

  • Force majeure events

  • Circumstances outside our reasonable control

If your shipment is significantly delayed, please contact us.

We will review the available tracking information and, where appropriate, contact the carrier for further information.

8. Customs Duties and Import Taxes

International shipments may be subject to:

  • Customs duties

  • Import taxes

  • VAT

  • Customs clearance fees

  • Brokerage fees

  • Administrative charges

  • Other local charges

Unless otherwise stated during checkout or required by applicable law, such charges are the responsibility of the customer.

Nordic Maritime Solutions DK ApS does not determine charges imposed by foreign customs authorities, tax agencies, carriers, or other governmental bodies.

Customs rules vary by country. Customers who require information about potential import charges are encouraged to contact the relevant customs or tax authority before placing an order.

9. Order Changes and Cancellations

If you wish to change or cancel an order, please contact us as soon as possible.

Email: aoi20130413@gmail.com

Before shipment, we may be able to assist with changes involving:

  • Shipping address

  • Product selection

  • Quantity

  • Customer information

  • Contact information

We cannot guarantee that changes or cancellations can be completed after processing has started.

Once an order has been shipped, it generally cannot be modified or stopped.

Returns after delivery will be handled under our Return & Refund Policy and applicable consumer law.

10. Incorrect Shipping Address

Customers are responsible for providing accurate and complete shipping information.

Please verify:

  • Full name

  • Street address

  • Apartment or floor details, where applicable

  • Postal code

  • City

  • Country

  • Telephone number

  • Email address

If you notice an error, contact us as soon as possible.

If an order cannot be delivered because materially incorrect or incomplete shipping information was provided, reasonable additional redelivery or return costs may apply where permitted by law.

11. Lost Packages

If you believe your package has been lost or tracking shows an unusual or prolonged delay, please contact us.

Please provide:

  • Order number

  • Customer name

  • Delivery address

  • Tracking number

  • Description of the issue

We will review the available tracking information and, where appropriate, contact the carrier to investigate.

If the carrier confirms that a shipment is lost, we will handle the issue in accordance with applicable law, our store policies, and available carrier procedures.

12. Damaged, Defective, or Incorrect Orders

Please inspect your order after delivery.

If your package or product arrives:

  • Damaged

  • Defective

  • Incomplete

  • Incorrect

  • With missing items

  • Different from what you ordered

please contact us as soon as possible.

Please provide:

  • Order number

  • Description of the issue

  • Photos of the product

  • Photos of the packaging, where relevant

  • Tracking information

We will review the issue and provide an appropriate solution in accordance with our policies and applicable consumer law.

13. Multiple Shipments

Orders containing multiple products may occasionally be shipped separately.

In such cases:

  • Products may arrive on different dates.

  • You may receive multiple tracking numbers.

  • Different carriers may be used.

Please review all shipping confirmation messages before reporting a product as missing.

14. Unclaimed or Refused Packages

If a package is refused, not collected, remains unclaimed, or cannot be delivered and is returned to us, please contact our customer service team.

The order will be handled in accordance with our Return & Refund Policy and applicable consumer protection requirements.

Reasonable additional costs may only be charged or deducted where permitted by applicable law.

15. Contact Information

For questions regarding shipping, tracking, delivery, customs, or your order, please contact:

Nordic Maritime Solutions DK ApS
Torvet 21, 3.
6700 Esbjerg
Denmark

Legal Form: ApS
CVR Number: 38332325
P-number: 1022093645
Registration Date: January 9, 2017
Country of Registration: Denmark
Email: aoi20130413@gmail.com
Telephone: +45 42 71 63 85
VAT Number: Not provided

Nordic Maritime Solutions DK ApS is registered in Denmark, with company information recorded by the Danish Business Authority (Erhvervsstyrelsen).

Thank you for shopping with Nordic Maritime Solutions DK ApS.

We are committed to providing clear business information, transparent shipping terms, reliable order processing, and responsive customer support.

Last Updated: August 26, 2026